Privacy Policy for S2W Security

Effective Date: This Privacy Policy is effective as of January 2020 and will remain in effect until further notice or as long as the business remains in operation.

Secure2ware/S2W Security (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services. We are dedicated to ensuring that your privacy is safeguarded in compliance with applicable laws and regulations, including the Florida Consumer Privacy Act and federal privacy laws.

Information We Collect

We may collect personal information from you when you interact with our website, contact us, or use our services. This may include:

• Personal Identification Information: Name, address, phone number, email address, and payment information.
• Business Information: Business name, address, contact information, and related security needs.
• Usage Information: Information on how you use our website and services, including browsing data, IP addresses, and location data.
• Security Information: Details relevant to the services we provide, such as security system preferences, video footage (if applicable), and other necessary information for security service purposes.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our security services.
• To communicate with you, including responding to inquiries, providing customer service, and sending updates about services or policies.
• To process payments and manage billing information.
• To comply with legal and regulatory obligations, including but not limited to security industry regulations.
• To prevent fraud, investigate potential security breaches, and ensure the safety and integrity of our services.

How We Protect Your Information

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption methods, and access control systems. However, no data transmission or storage system can be guaranteed to be 100% secure, and we encourage you to take precautions when sharing your personal information online.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information in the following circumstances:

• With trusted service providers who help us perform functions related to our services, such as payment processing, marketing, or customer support. These third parties are bound by confidentiality agreements.
• To comply with legal obligations, protect our rights, prevent fraud, or defend against legal claims.
• If we are involved in a business transaction, such as a merger or sale, where your information may be transferred to the new entity.

Your Rights

As a resident of Florida, you have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to certain legal and contractual obligations.
• Opt-Out: You may opt out of certain communications or marketing messages by following the opt-out instructions provided in those communications.

To exercise these rights, please contact us at the information provided below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely dispose of it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Please review this policy regularly for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Secure2ware/S2W Security
Address: 5101 N. 40th Street Tampa, FL 33610
Phone: 813-425-5900
Email: admin@Secure2ware.com

Privacy Policy Scope / S2W Security Entities and Affiliates

Entities Covered by This Policy

This privacy policy applies to all entities and affiliates within the Secure2ware/S2W Security network, including, but not limited to, the following:

• S2W Security LLC
• Secure2ware Low Voltage Security Academy
• S2W Security Training

This policy governs the collection, use, storage, and protection of personal information across all services and platforms provided by these entities. It is designed to ensure that your privacy is safeguarded within the context of the services we offer, including but not limited to security installations, surveillance monitoring, alarm systems, security guard services, training and related services.

Each of the entities covered by this policy may share personal data in accordance with the privacy practices outlined here to provide you with the highest quality service and to comply with relevant legal requirements.